Frequently Asked Questions | Castle Kid Jumping Castle Rentals

Choose your date, browse available inflatables, and book online in minutes with instant confirmation.

Delivery, professional setup, takedown, blower, and safety anchoring are all included. Every inflatable is fully cleaned and inspected.

Yes — we deliver across Oshawa, Whitby, Ajax, Pickering, and throughout Durham Region with full setup included.

Absolutely. Every unit is sanitized, inspected, and set up by our trained team to ensure a safe experience for your family.

Standard rentals are up to 6 hours, with flexible delivery and pickup times based on scheduling.

If weather is unsafe, we’ll reschedule or provide a refund. Safety always comes first.

Yes — we provide bouncy castle and jumping castle rentals across Durham Region with delivery, setup, and pickup included.

Yes — we offer TSSA-licensed inflatables for schools, corporate events, and public festivals with full compliance and setup.

Ensure the area is level, clean, and clear of debris. Avoid overhead branches, fences, or power lines. Each inflatable requires about 2 feet of clearance on all sides for safety and stability. Check your chosen inflatable’s size on the product page for exact space requirements.

Yes! Our trained team handles all setup and takedown so your event runs smoothly. We’ll secure and inspect every inflatable before use. Please provide a working power outlet within 75 feet — we bring our own extension cords and equipment.

Every inflatable is inspected before and after each rental. Normal use won’t cause any issues. If damage occurs due to misuse or neglect, repair or replacement costs may apply — but we always work fairly with customers to resolve it.

Yes — life happens! Please contact us as soon as possible if you need to cancel or move your event. We offer flexible rescheduling and fair refund options. For full details, visit our Terms & Conditions page.